Broadband SERIOUS Incident Report : : MULTIPLE NODES : LOSS OF SERVICE : Reference 18353 : Issue 9 :

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	BT Wholesale - Broadband SERIOUS Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18353		Issue :	9
	Detected Date:	29/06/2010		Detected Time:	16:00
	Start Date:	29/06/2010		Start Time:	16:00
	Anticipated Clear Date:	30/06/2010		Anticipated Clear Time:	16:00
	Incident Headline:	: MULTIPLE NODES : LOSS OF SERVICE
	Incident Details:	Customer service has been restored, activities to continue to clear adhoc alarms. Vendor still engaged.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Service has been restored as of 11:55, we are now monitoring for stability period of 3 hours. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01202 01206 01269 01294 01323 01405 01453 01555 01569 01628 01873 01952 0286632 0286634 0288224 0288225 13234 0286632 0286634

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Incident Manager - Automatic Mailer.
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System Time Stamp: 30/06/2010 14:56