Wednesday, June 30, 2010

Broadband SERIOUS Incident Report : MULTIPLE NODES : LOSS OF SERVICE : Reference 18353 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband SERIOUS Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18353   Issue : 2  
  Detected Date: 29/06/2010   Detected Time: 16:00  
  Start Date: 29/06/2010   Start Time: 16:00  
  Anticipated Clear Date: 30/06/2010   Anticipated Clear Time: 06:30  
     
  Incident Headline: MULTIPLE NODES : LOSS OF SERVICE  
     
  Incident Details: On 29/06/10, BT experienced some difficulties with The MSIP network at Multiple locations around the country.
The fault was identified at 16.00 and was upgraded within BT to a SI.

 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0120201206012690129401323
0140501453015550162801873
019520286632028663413234
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/06/2010 04:28

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