Friday, July 2, 2010

Broadband Incident Report : NORTHAMPTON NODE 02004 : PARTIAL LOSS OF SERVICE : Reference 18594 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 18594   Issue : FINAL  
  Detected Date: 02/07/2010   Detected Time: 04:44  
  Start Date: 02/07/2010   Start Time: 04:38  
  Actual Clear Date: 02/07/2010   Actual Clear Time: 06:50  
     
  Incident Headline: NORTHAMPTON NODE 02004 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a
Card Change
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01327015360160401788LLCM0
015360160401788
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/07/2010 06:59

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