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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 23826 | Issue : | FINAL | ||||
Detected Date: | 23/08/2010 | Detected Time: | 18:06 | ||||
Start Date: | 23/08/2010 | Start Time: | 17:45 | ||||
Actual Clear Date: | 23/08/2010 | Actual Clear Time: | 19:05 | ||||
Incident Headline: | : BOURNE MUX 001, 101 & MSAN 302 : LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||
Progress Details: | Service has been restored ---------------------------------- This issue was have been due to ---------------------------------- a Power Failure ----------------------------------BT regrets any inconvenience this may have caused. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 23/08/2010 19:16
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