Broadband Incident Report : : WEST OF SCOTLAND 10 MUXS : LOSS OF SERVICE : Reference 23867 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23867		Issue :	FINAL
	Detected Date:	24/08/2010		Detected Time:	11:25
	Start Date:	24/08/2010		Start Time:	11:08
	Actual Clear Date:	24/08/2010		Actual Clear Time:	19:11
	Incident Headline:	: WEST OF SCOTLAND 10 MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a ---------------------------------- Card Change --------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01360 01389 01436 01499 01546 01583 01880 01436 01499

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 24/08/2010 19:26