Broadband Incident Report : : HOMEGATEWAY 2 FOR NATIONAL HOUSE BUILDING SERVICE PROVIDER : LOSS OF SERVICE : Reference 23702 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23702		Issue :	FINAL
	Detected Date:	22/08/2010		Detected Time:	14:43
	Start Date:	22/08/2010		Start Time:	14:15
	Actual Clear Date:	23/08/2010		Actual Clear Time:	18:13
	Incident Headline:	: HOMEGATEWAY 2 FOR NATIONAL HOUSE BUILDING SERVICE PROVIDER : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

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System Time Stamp: 23/08/2010 18:32