Broadband Incident Report : : SLAITHWAITE DSL 101 : LOSS OF SERVICE : Reference 24127 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24127		Issue :	FINAL
	Detected Date:	26/08/2010		Detected Time:	22:19
	Start Date:	26/08/2010		Start Time:	22:17
	Actual Clear Date:	27/08/2010		Actual Clear Time:	01:30
	Incident Headline:	: SLAITHWAITE DSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01484

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System Time Stamp: 27/08/2010 01:45