Broadband Incident Report : HOMEGATEWAY 2 FOR NATIONAL HOUSE BUILDING SERVICE PROVIDER : LOSS OF SERVICE : Reference 23702 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23702		Issue :	2
	Detected Date:	22/08/2010		Detected Time:	14:43
	Start Date:	22/08/2010		Start Time:	14:15
	Anticipated Clear Date:	23/08/2010		Anticipated Clear Time:	13:00
	Incident Headline:	HOMEGATEWAY 2 FOR NATIONAL HOUSE BUILDING SERVICE PROVIDER : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 23/08/2010 09:30