Broadband Incident Report : : ERX18 MANCHESTER4 : PARTIAL DEGRADED SERVICE : Reference 23804 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23804		Issue :	FINAL
	Detected Date:	23/08/2010		Detected Time:	14:07
	Start Date:	23/08/2010		Start Time:	14:07
	Actual Clear Date:	23/08/2010		Actual Clear Time:	16:05
	Incident Headline:	: ERX18 MANCHESTER4 : PARTIAL DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01244 01283 016122 016123 016128 016129 016130 016135 016137 016143 016144 016161 016166 016171 016194 016197 01706 01743 01745 01824 01829 01931 01978

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System Time Stamp: 23/08/2010 16:54