Tuesday, August 24, 2010

Broadband Incident Report : : WEST OF SCOTLAND 10 MUXS : LOSS OF SERVICE : Reference 23867 : Issue 5 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23867   Issue : 5  
  Detected Date: 24/08/2010   Detected Time: 11:25  
  Start Date: 24/08/2010   Start Time: 11:08  
  Anticipated Clear Date: 24/08/2010   Anticipated Clear Time: 18:45  
     
  Incident Headline: : WEST OF SCOTLAND 10 MUXS : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
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An Engineer has been tasked to site to change ordered equipment.
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Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0136001389014360149901546
01583018800143601499
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 24/08/2010 16:54

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