Friday, August 13, 2010

Broadband Incident Report : : ILFORD3 ERX 5 : PARTIAL LOSS OF SERVICE. : Reference 22909 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22909   Issue : 1  
  Detected Date: 13/08/2010   Detected Time: 08:59  
  Start Date: 13/08/2010   Start Time: 08:57  
  Anticipated Clear Date: 13/08/2010   Anticipated Clear Time: 10:59  
     
  Incident Headline: : ILFORD3 ERX 5 : PARTIAL LOSS OF SERVICE.  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer has been tasked to site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/08/2010 09:25

No comments: