Broadband Incident Report : KEITH MUX 101 & GRANGE MUX 101 : LOSS OF SERVICE : Reference 22291 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22291		Issue :	FINAL
	Detected Date:	09/08/2010		Detected Time:	05:15
	Start Date:	09/08/2010		Start Time:	05:13
	Actual Clear Date:	09/08/2010		Actual Clear Time:	12:09
	Incident Headline:	KEITH MUX 101 & GRANGE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change. This issue may have been due to an Equipment Failure. ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01542

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Incident Manager - Automatic Mailer.
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System Time Stamp: 09/08/2010 12:48