Monday, August 9, 2010

Broadband Incident Report : KEITH MUX 101 & GRANGE MUX 101 : LOSS OF SERVICE : Reference 22291 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22291   Issue : FINAL  
  Detected Date: 09/08/2010   Detected Time: 05:15  
  Start Date: 09/08/2010   Start Time: 05:13  
  Actual Clear Date: 09/08/2010   Actual Clear Time: 12:09  
     
  Incident Headline: KEITH MUX 101 & GRANGE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a Card Change.

This issue may have been due to an Equipment Failure.
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01542
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/08/2010 12:48

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