Friday, August 13, 2010

Broadband Incident Report : THAMES DITTON MUX 101 : LOSS OF SERVICE : Reference 22994 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22994   Issue : 3  
  Detected Date: 13/08/2010   Detected Time: 20:48  
  Start Date: 13/08/2010   Start Time: 20:46  
  Anticipated Clear Date: 14/08/2010   Anticipated Clear Time: 00:30  
     
  Incident Headline: THAMES DITTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
An Engineer is now on site.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02032580208224020833902083980208786
0208873020897202083390208398
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/08/2010 23:34

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