Friday, August 13, 2010

Broadband Incident Report : : SUTTON ELMS MUX 101 & LEIRE MUX 101 : LOSS OF SERVICE : Reference 22836 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22836   Issue : FINAL  
  Detected Date: 12/08/2010   Detected Time: 21:54  
  Start Date: 12/08/2010   Start Time: 21:50  
  Actual Clear Date: 12/08/2010   Actual Clear Time: 22:18  
     
  Incident Headline: : SUTTON ELMS MUX 101 & LEIRE MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service automatically restored but monitored for 3 hours for stability
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01455
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/08/2010 01:10

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