Broadband Incident Report : THAMES DITTON MUX 101 : LOSS OF SERVICE : Reference 22994 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22994		Issue :	FINAL
	Detected Date:	13/08/2010		Detected Time:	20:48
	Start Date:	13/08/2010		Start Time:	20:46
	Actual Clear Date:	14/08/2010		Actual Clear Time:	01:00
	Incident Headline:	THAMES DITTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203258 0208224 0208339 0208398 0208786 0208873 0208972 0208339 0208398

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System Time Stamp: 14/08/2010 01:23