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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 22836 | Issue : | 2 | ||||
Detected Date: | 12/08/2010 | Detected Time: | 21:54 | ||||
Start Date: | 12/08/2010 | Start Time: | 21:50 | ||||
Anticipated Clear Date: | 12/08/2010 | Anticipated Clear Time: | 22:30 | ||||
Incident Headline: | : SUTTON ELMS MUX 101 & LEIRE MUX 101 : LOSS OF SERVICE | ||||||
Incident Details: | At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: ---------------------------------- Service has been restored as of 22.18, we are now monitoring for a stability period of 2 hours. ----------------------------------- Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/08/2010 22:47
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