Wednesday, August 11, 2010

Broadband Incident Report : : KENSAL GREEN MUX 101 AND WILLESDEN MUX 4 : LOSS OF SERVICE : Reference 22471 : Issue 3 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 22471   Issue : 3  
  Detected Date: 11/08/2010   Detected Time: 05:02  
  Start Date: 11/08/2010   Start Time: 04:37  
  Anticipated Clear Date: 11/08/2010   Anticipated Clear Time: 09:30  
     
  Incident Headline: : KENSAL GREEN MUX 101 AND WILLESDEN MUX 4 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

An Engineer has been tasked to site.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02031380203181020323502081410208451
02084590208830020893202089330208960
0208962020896402089680208969
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/08/2010 07:17

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