Broadband Incident Report : : POUND HILL DSL 101 AND BALCOMBE DSL 101 : LOSS OF SERVICE : Reference 22385 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	22385		Issue :	FINAL
	Detected Date:	10/08/2010		Detected Time:	02:31
	Start Date:	10/08/2010		Start Time:	02:30
	Actual Clear Date:	10/08/2010		Actual Clear Time:	05:15
	Incident Headline:	: POUND HILL DSL 101 AND BALCOMBE DSL 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a ---------------------------------- Power Cycle This issue may have been due to an Equipment Failure ---------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01293 01444

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 10/08/2010 05:50