Broadband Incident Report : : KINGSWINFORD MUX 002 : DEGRADED SERVICE : Reference 27248 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27248		Issue :	FINAL
	Detected Date:	28/09/2010		Detected Time:	17:38
	Start Date:	28/09/2010		Start Time:	17:35
	Actual Clear Date:	29/09/2010		Actual Clear Time:	00:01
	Incident Headline:	: KINGSWINFORD MUX 002 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01384

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System Time Stamp: 29/09/2010 00:08