Saturday, October 2, 2010

Broadband Incident Report : ILFORD3 ERX 5 : PARTIAL LOSS OF SERVICE. : Reference 27683 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27683   Issue : 1  
  Detected Date: 02/10/2010   Detected Time: 15:50  
  Start Date: 02/10/2010   Start Time: 15:47  
  Anticipated Clear Date: 02/10/2010   Anticipated Clear Time: 15:48  
     
  Incident Headline: ILFORD3 ERX 5 : PARTIAL LOSS OF SERVICE.  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.  
  Progress Details: Service has been restored by completing a
Reset of Application
This issue may have been due to
an Equipment Failure
BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/10/2010 16:11

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