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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 27557 | Issue : | FINAL | ||||||||||||
Detected Date: | 01/10/2010 | Detected Time: | 01:00 | ||||||||||||
Start Date: | 01/10/2010 | Start Time: | 00:55 | ||||||||||||
Actual Clear Date: | 01/10/2010 | Actual Clear Time: | 01:12 | ||||||||||||
Incident Headline: | :MILTON KEYNES ATM 02177 : PARTIAL LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may have experiencied a loss of Broadband Service. | ||||||||||||||
Progress Details: | Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 01/10/2010 01:31
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