Broadband Incident Report : : HOLBORN MUX 102 : LOSS OF SERVICE : Reference 27662 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27662		Issue :	FINAL
	Detected Date:	02/10/2010		Detected Time:	10:03
	Start Date:	02/10/2010		Start Time:	10:02
	Actual Clear Date:	02/10/2010		Actual Clear Time:	12:00
	Incident Headline:	: HOLBORN MUX 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change. This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203077 0203116 0203206 0207242 0207404 0207405 0207417 0207430 0207813 0207831 0207916 0207973 0207430 0207813

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System Time Stamp: 02/10/2010 12:13