Tuesday, September 28, 2010

Broadband Incident Report : KINGSWINFORD MUX 002 : DEGRADED SERVICE : Reference 27248 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27248   Issue : FINAL  
  Detected Date: 28/09/2010   Detected Time: 17:38  
  Start Date: 28/09/2010   Start Time: 17:35  
  Actual Clear Date: 28/09/2010   Actual Clear Time: 19:34  
     
  Incident Headline: KINGSWINFORD MUX 002 : DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored.

This issue may have been due to a Fibre Fault.
-----------------------------------

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01384
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 28/09/2010 19:56

No comments: