Broadband Incident Report : : OTFORD MUX 101 : LOSS OF SERVICE : Reference 27551 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27551		Issue :	FINAL
	Detected Date:	30/09/2010		Detected Time:	22:17
	Start Date:	30/09/2010		Start Time:	22:15
	Actual Clear Date:	02/10/2010		Actual Clear Time:	08:50
	Incident Headline:	: OTFORD MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored following the repair of an external fibre cable. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01959

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System Time Stamp: 02/10/2010 09:21