Broadband Incident Report : ADSL : SOUTH RAUCEBY MUX 301 : LOSS OF SERVICE : Reference 20255 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20255		Issue :	FINAL
	Detected Date:	15/05/2015		Detected Time:	11:07
	Start Date:	15/05/2015		Start Time:	11:07
	Actual Clear Date:	15/05/2015		Actual Clear Time:	12:20
	Incident Headline:	ADSL : SOUTH RAUCEBY MUX 301 : LOSS OF SERVICE
	Incident Details:	Loss of internet services for 401 Broadband customers.
	Closure Details:	Customer service restored to 268 of the 401 customer at 12:20, following a change of hardware at South Rauceby. The loss of service for the remaining 133 customers is being managed on IMT20078/15. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01529
	Duration:	0 days 01 hours 13 minutes

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