Broadband Incident Report : 12 MUXES IN BIRMINGHAM AREA : LOSS OF SERVICE : Reference 853 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	853		Issue :	FINAL
	Detected Date:	11/01/2008		Detected Time:	22:47
	Start Date:	11/01/2008		Start Time:	22:44
	Actual Clear Date:	12/01/2008		Actual Clear Time:	07:07
	Incident Headline:	12 MUXES IN BIRMINGHAM AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01527

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System Time Stamp: 12/01/2008 07:29