Broadband Incident Report : : KINGSTON VTLUK3 - RB56A : LOSS OF RESILIENCE : Reference 874 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	874		Issue :	FINAL
	Detected Date:	12/01/2008		Detected Time:	07:56
	Start Date:	12/01/2008		Start Time:	07:53
	Actual Clear Date:	12/01/2008		Actual Clear Time:	09:40
	Incident Headline:	: KINGSTON VTLUK3 - RB56A : LOSS OF RESILIENCE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 12/01/2008 09:58