Broadband Incident Report : : BIRMINGHAM ESR16: PARTIAL LOSS OF SERVICE : Reference 609 : Issue 4 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	609		Issue :	4
	Detected Date:	09/01/2008		Detected Time:	12:18
	Start Date:	09/01/2008		Start Time:	12:18
	Anticipated Clear Date:	09/01/2008		Anticipated Clear Time:	15:32
	Incident Headline:	: BIRMINGHAM ESR16: PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. Fibre fault found, will now task out for a presicion and testing officer to investigate on site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01158 01159 012124 012143 012145 012148 012160 012168 01285 01452 01509 01827 012168 01285

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/01/2008 14:37