Broadband Incident Report : : BIRMINGHAM ESR16: PARTIAL LOSS OF SERVICE : Reference 609 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	609		Issue :	FINAL
	Detected Date:	09/01/2008		Detected Time:	12:18
	Start Date:	09/01/2008		Start Time:	12:18
	Actual Clear Date:	09/01/2008		Actual Clear Time:	16:44
	Incident Headline:	: BIRMINGHAM ESR16: PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored, fibres have been reinstated onsite at Birmingham. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01158 01159 012124 012143 012145 012148 012160 012168 01285 01452 01509 01827 012168 01285

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System Time Stamp: 09/01/2008 16:55