Broadband Incident Report : ONGAR MUX 101 : LOSS OF SERVICE : Reference 471 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	471		Issue :	FINAL
	Detected Date:	07/01/2008		Detected Time:	19:16
	Start Date:	07/01/2008		Start Time:	19:15
	Actual Clear Date:	07/01/2008		Actual Clear Time:	20:35
	Incident Headline:	ONGAR MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of ADSL Service.
	Progress Details:	Service has been restored. This issue may have been due to a Hardware Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01277

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System Time Stamp: 07/01/2008 21:13