Friday, January 11, 2008

Broadband Incident Report : : CLIFTON MUX 101 : LOSS OF SERVICE : Reference 774 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 774   Issue : 1  
  Detected Date: 11/01/2008   Detected Time: 08:41  
  Start Date: 11/01/2008   Start Time: 08:41  
  Anticipated Clear Date: 11/01/2008   Anticipated Clear Time: 10:41  
     
  Incident Headline: : CLIFTON MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A Field Maintenance Officer has been tasked to site.

Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
01904
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/01/2008 09:17

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