Saturday, January 12, 2008

Broadband Incident Report : : KINGSTON VTLUK3 - RB56A : LOSS OF RESILIENCE : Reference 874 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 874   Issue : 2  
  Detected Date: 12/01/2008   Detected Time: 07:56  
  Start Date: 12/01/2008   Start Time: 07:53  
  Anticipated Clear Date: 12/01/2008   Anticipated Clear Time: 10:03  
     
  Incident Headline: : KINGSTON VTLUK3 - RB56A : LOSS OF RESILIENCE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
A Field Maintenance Officer has been tasked to site.
Further updates will be provided as soon as possible.




 
  Dialling Codes Affected:
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 12/01/2008 09:09

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