Broadband Incident Report : WELWYN MUX 101 & CODICOTE MUX 101 : LOSS OF SERVICE : Reference 577 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	577		Issue :	1
	Detected Date:	09/01/2008		Detected Time:	04:23
	Start Date:	09/01/2008		Start Time:	04:23
	Anticipated Clear Date:	09/01/2008		Anticipated Clear Time:	04:48
	Incident Headline:	WELWYN MUX 101 & CODICOTE MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of ADSL Service.
	Progress Details:	Service has been restored by completing a card reset. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01438

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/01/2008 05:06