Friday, January 11, 2008

Broadband Incident Report : TEDDINGTON ADSL 102 : LOSS OF SERVICE : Reference 744 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 744   Issue : FINAL  
  Detected Date: 10/01/2008   Detected Time: 23:46  
  Start Date: 10/01/2008   Start Time: 23:46  
  Actual Clear Date: 11/01/2008   Actual Clear Time: 01:10  
     
  Incident Headline: TEDDINGTON ADSL 102 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a loss of ADSL Service.




 
  Progress Details: Service has been restored by completing a
Card Change
This issue may have been due to
an Equipment Failure

BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
02031660208241020825502082740208404
0208614020894302089730208977LLLS0
0208614020894302089730208977
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 11/01/2008 02:20

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