Saturday, February 2, 2008

Broadband Incident Report : : ERX11 BIRMINGHAM3 : PARTIAL DEGRADED SERVICE : Reference 2604 : Issue 2 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 2604   Issue : 2  
  Detected Date: 02/02/2008   Detected Time: 16:36  
  Start Date: 02/02/2008   Start Time: 16:36  
  Anticipated Clear Date: 03/02/2008   Anticipated Clear Time: 02:30  
     
  Incident Headline: : ERX11 BIRMINGHAM3 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may be experiencing slow throughput.
 
  Progress Details: BT is making progress towards full restoration of Service.

Latest Update:

A card change will take place under planned work conditions to avoid further disruption to end-user service.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0129101386014550152701543
0156201591016330164301650
0166401873019020192601970
01974018730190201926
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 02/02/2008 19:16

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