Broadband Incident Report : ADSL : NEWCASTLE AREA: LOSS OF 8 MUXS : LOSS OF SERVICE : Reference 23606 : Issue 4 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23606		Issue :	4
	Detected Date:	29/09/2009		Detected Time:	08:56
	Start Date:	29/09/2009		Start Time:	08:47
	Anticipated Clear Date:	29/09/2009		Anticipated Clear Time:	17:45
	Incident Headline:	ADSL : NEWCASTLE AREA: LOSS OF 8 MUXS : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01642 01661 019122 019123 019124 019125 019127 019129 019123

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System Time Stamp: 29/09/2009 13:59