Tuesday, September 29, 2009

Broadband Incident Report : ADSL : NEWCASTLE AREA: LOSS OF 8 MUXS : LOSS OF SERVICE : Reference 23606 : Issue 4 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23606   Issue : 4  
  Detected Date: 29/09/2009   Detected Time: 08:56  
  Start Date: 29/09/2009   Start Time: 08:47  
  Anticipated Clear Date: 29/09/2009   Anticipated Clear Time: 17:45  
     
  Incident Headline: ADSL : NEWCASTLE AREA: LOSS OF 8 MUXS : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Operational teams are carrying out remote diagnostics.

Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
0164201661019122019123019124
019125019127019129019123
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/09/2009 13:59

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