Broadband Incident Report : : MANCHESTER MUX 301 : LOSS OF SERVICE : Reference 23950 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23950		Issue :	FINAL
	Detected Date:	02/10/2009		Detected Time:	18:22
	Start Date:	02/10/2009		Start Time:	18:15
	Actual Clear Date:	02/10/2009		Actual Clear Time:	18:20
	Incident Headline:	: MANCHESTER MUX 301 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a reboot of a card. This issue may have been due to a hardware failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	016122 016123 016124 016127 016190 016192 016124 016127

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System Time Stamp: 02/10/2009 21:53