Friday, October 2, 2009

Broadband Incident Report : : MANCHESTER MUX 301 : LOSS OF SERVICE : Reference 23950 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23950   Issue : 1  
  Detected Date: 02/10/2009   Detected Time: 18:22  
  Start Date: 02/10/2009   Start Time: 18:15  
  Anticipated Clear Date: 02/10/2009   Anticipated Clear Time: 21:20  
     
  Incident Headline: : MANCHESTER MUX 301 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Service has been restored as of 16:20, we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
016122016123016124016127016190
016192016124016127
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/10/2009 18:39

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