Friday, October 2, 2009

Broadband Incident Report : : FARADAY MUX 102 : OVERRUNNING PEW : Reference 23882 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23882   Issue : FINAL  
  Detected Date: 02/10/2009   Detected Time: 06:00  
  Start Date: 02/10/2009   Start Time: 06:00  
  Actual Clear Date: 02/10/2009   Actual Clear Time: 06:25  
     
  Incident Headline: : FARADAY MUX 102 : OVERRUNNING PEW  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Card Change
This issue may have been due to

an Equipment Failure
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BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
02032570207417020760002076060207702
020772602077960207606
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 02/10/2009 09:51

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