Broadband Incident Report : : HOMEGATEWAY 2 FOR ELECTRONIC SERVICE PROVIDER : LOSS OF SERVICE : Reference 23497 : Issue 2 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23497		Issue :	2
	Detected Date:	27/09/2009		Detected Time:	16:51
	Start Date:	27/09/2009		Start Time:	16:51
	Anticipated Clear Date:	27/09/2009		Anticipated Clear Time:	19:08
	Incident Headline:	: HOMEGATEWAY 2 FOR ELECTRONIC SERVICE PROVIDER : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 27/09/2009 18:11