Tuesday, November 10, 2009

Broadband Incident Report : BELGRAVIA MUX 104 : DEGRADED SERVICE : Reference 27363 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27363   Issue : 2  
  Detected Date: 10/11/2009   Detected Time: 13:46  
  Start Date: 10/11/2009   Start Time: 13:44  
  Anticipated Clear Date: 10/11/2009   Anticipated Clear Time: 15:44  
     
  Incident Headline: BELGRAVIA MUX 104 : DEGRADED SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

Operational teams are carrying out remote diagnostics.
-----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02031550203263020716502072010207235
02072450207259020775202078230207838
0207245020725902077520207823
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 10/11/2009 14:25

No comments: