Friday, November 13, 2009

Broadband Incident Report : : LLANRUMNEY MUX 101 : LOSS OF SERVICE : Reference 27687 : Issue 1 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27687   Issue : 1  
  Detected Date: 13/11/2009   Detected Time: 03:50  
  Start Date: 13/11/2009   Start Time: 03:00  
  Anticipated Clear Date: 13/11/2009   Anticipated Clear Time: 05:45  
     
  Incident Headline: : LLANRUMNEY MUX 101 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 04:10 , we are now monitoring for a stability period of 3 hours.
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02920160292019029202102920250292030
02920310292033029203602920400292041
02920630292065029207702920790292090
0292091029206502920770292079
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 13/11/2009 04:54

No comments: