Sunday, November 8, 2009

Broadband Incident Report : : SOUTH KENSINGTON MUX 104 : LOSS OF SERVICE : Reference 27120 : Issue 8 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 27120   Issue : 8  
  Detected Date: 07/11/2009   Detected Time: 05:39  
  Start Date: 07/11/2009   Start Time: 05:36  
  Anticipated Clear Date: 08/11/2009   Anticipated Clear Time: 02:04  
     
  Incident Headline: : SOUTH KENSINGTON MUX 104 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:
Service has been restored as of 23.43, we are now monitoring for a stability period of 3 hours.
----------------------------------
Further updates will be provided as soon as possible.

 
  Dialling Codes Affected:
02031550203263020716502072010207235
02072450207259020775202078230207838
0207245020725902077520207823
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 08/11/2009 00:07

No comments: