Broadband Incident Report : : SOUTH KENSINGTON MUX 104 : LOSS OF SERVICE : Reference 27120 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27120		Issue :	FINAL
	Detected Date:	07/11/2009		Detected Time:	05:39
	Start Date:	07/11/2009		Start Time:	05:36
	Actual Clear Date:	07/11/2009		Actual Clear Time:	23:04
	Incident Headline:	: SOUTH KENSINGTON MUX 104 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to an Equipment Failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203155 0203263 0207165 0207201 0207235 0207245 0207259 0207752 0207823 0207838 0207245 0207259 0207752 0207823

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System Time Stamp: 08/11/2009 02:59