Broadband Incident Report : BELGRAVIA MUX 104 : DEGRADED SERVICE : Reference 27363 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27363		Issue :	FINAL
	Detected Date:	10/11/2009		Detected Time:	13:46
	Start Date:	10/11/2009		Start Time:	13:44
	Actual Clear Date:	10/11/2009		Actual Clear Time:	14:05
	Incident Headline:	BELGRAVIA MUX 104 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reboot Of Application This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203155 0203263 0207165 0207201 0207235 0207245 0207259 0207752 0207823 0207838 0207245 0207259 0207752 0207823

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System Time Stamp: 10/11/2009 17:40