Broadband Incident Report : : MANCHESTER ATM NODE : PARTIAL LOSS OF SERVICE : Reference 27771 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27771		Issue :	1
	Detected Date:	13/11/2009		Detected Time:	17:12
	Start Date:	13/11/2009		Start Time:	17:08
	Anticipated Clear Date:	13/11/2009		Anticipated Clear Time:	19:08
	Incident Headline:	: MANCHESTER ATM NODE : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. It is likely your Broadband End Users are experiencing one or more of the following: Throughput related issues Intermittent loss of synchronisation Packet loss Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01228 01229 01248 01253 01254 01257 01260 01341 01422 01484 015128 015144 015147 015148 015172 01524 01535 01538 01539 01547 01568 016120 016122 016123 016124 016125 016132 016133 016136 016137 016143 016144 016148 016176 016179 016190 016197 016198 01630 01678 01691 01758 01766 01772 01829 01885 01889 01900 01928 01943 01978 01982 01928

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System Time Stamp: 13/11/2009 17:37