Broadband Incident Report : : BIDFORD-ON-AVON MUX 101: LOSS OF SERVICE : Reference 30838 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30838		Issue :	FINAL
	Detected Date:	14/12/2009		Detected Time:	22:05
	Start Date:	14/12/2009		Start Time:	22:04
	Actual Clear Date:	15/12/2009		Actual Clear Time:	01:15
	Incident Headline:	: BIDFORD-ON-AVON MUX 101: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Fibres cleaned This issue may have been due to a Fibre Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01789

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System Time Stamp: 15/12/2009 04:24