Wednesday, December 16, 2009

Broadband Incident Report : : BOURNE MUX 001, 101 & MSAN 302 : LOSS OF SERVICE : Reference 30962 : Issue 7 :

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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 30962   Issue : 7  
  Detected Date: 16/12/2009   Detected Time: 00:20  
  Start Date: 15/12/2009   Start Time: 23:55  
  Anticipated Clear Date: 16/12/2009   Anticipated Clear Time: 06:51  
     
  Incident Headline: : BOURNE MUX 001, 101 & MSAN 302 : LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users will be experiencing a loss of Broadband service.


 
  Progress Details: BT is making progress towards full restoration of Service.
Latest Update:

A power engineer has been tasked to site.

Further updates will be provided as soon as possible.
 
  Dialling Codes Affected:
01778
 
     

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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 16/12/2009 05:54

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