Broadband Incident Report : : WILLITON MUX 101 & MINEHEAD MUX 101 : LOSS OF SERVICE : Reference 30893 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30893		Issue :	FINAL
	Detected Date:	15/12/2009		Detected Time:	11:40
	Start Date:	15/12/2009		Start Time:	11:34
	Actual Clear Date:	15/12/2009		Actual Clear Time:	17:15
	Incident Headline:	: WILLITON MUX 101 & MINEHEAD MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Change This issue may have been due to a Cable Fault BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01643 01984

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System Time Stamp: 15/12/2009 20:55