Broadband Incident Report : EDGE SWITCH ROUTER ISSUES : ONGOING INVESTIGATIONS : Reference 30343 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	30343		Issue :	1
	Detected Date:	08/12/2009		Detected Time:	22:19
	Start Date:	08/12/2009		Start Time:	22:15
	Anticipated Clear Date:	17/12/2009		Anticipated Clear Time:	18:00
	Incident Headline:	EDGE SWITCH ROUTER ISSUES : ONGOING INVESTIGATIONS
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a degradation of Broadband Service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: Operational teams are carrying out remote diagnostics. Further updates will be provided as soon as possible.
	Dialling Codes Affected:

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System Time Stamp: 16/12/2009 17:00